Support Our Patreon and join the Official MMC Fan Community!

This website is under construction, contact us if you can't find what you're looking for!

We're Hiring!

Job title: Sales and Customer Service Specialist 

part-time with serious growth potential

Details:

Location: Downtown Muncie, Indiana

Pay: $15.25 per hour plus sales commission

Hours: 10 hours per week, with the potential and intention to expand to 40 hours per week plus benefits, contingent on performance and company growth.

Description: Muncie Map Co., a distinguished cartography studio, e-commerce venture and content creator, seeks a dynamic and skilled professional to join our team as a part-time Sales and Customer Service Specialist. As purveyors of exquisite custom maps, historical visuals, and Muncie-centric merchandise, we serve a diverse clientele, specializing in cultivating profound connections between place and identity. With a dedicated and loyal fanbase ready to see what's coming, we are eager to find the perfect candidate to help propel MMC into its next chapter.

Responsibilities:

  • Manage customer interactions, nurture client relationships, and engage in community networking

  • Boost sales with your expertise, championing MMC's distinctive offerings

  • Oversee seamless order processing and attentive shipment coordination

  • Directly oversee an internship program for Ball State and Ivy Tech students

  • Produce artfully crafted products, including precise prints, magnets, and framed prints

  • Represent MMC at local events and farmers markets, operating an engaging booth

  • Contribute to MMC's digital content creation and online marketing initiatives

Qualifications:

  • Demonstrated success in sales and exceptional customer service

  • Proficiency in basic crafting techniques, or adept hand-eye coordination with a willingness to learn

  • Robust networking and public outreach capabilities

  • Ability to work independently and efficiently, while still following instructions

  • Capacity to work closely with neurodiverse individuals

  • Commitment to maintaining client confidentiality and creative production integrity

  • Familiarity with Adobe CS, Google Workspace, ArcGIS Pro, or QGIS is advantageous but not required

  • Knowledge of digital content creation and/or online marketing is beneficial

Physical Requirements:

  • Ability to access a third-floor walk-up office

  • Ability to physically move and set up equipment and merchandise for mobile events and pop-up shops

Application Process:

Join Muncie Map Co. and collaborate in building the company's future, focused on crafting breathtaking maps and nurturing a strong sense of place for our clients. If you are a sociable, customer-centric individual with outstanding sales acumen, networking skills and crafting aptitude, we invite you to apply!

To apply, please submit your resume, contact information for three professional references, and a concise cover letter detailing your relevant experience and explaining why you are a good candidate for this role.  Send each of these items to andy@munciemap.com using an email subject “APPLICATION”.  Failure to follow these instructions precisely will result in immediate disqualification of your application.

Muncie Map Co. is an equal opportunity employer and encourages applicants from all backgrounds to apply.

MMC logo

Muncie Map Company LLC
111 E. Adams St., Muncie, Ind. 47305
munciemap.com